This document is a starting template prepared during the website redesign. It must be reviewed and approved by Digital Ace and its legal adviser before publication.
Last updated:
Who we are
This website is operated by Digital Ace (“Digital Ace”, “we”, “us”), with its office at B-803, Raj Classic, Indralok Phase-6, Opp. Shalom Medicare, Bhayandar East, Thane, Maharashtra 401105, India. This policy explains how we handle personal information collected through this website and in the course of providing our services.
Information we collect
- Information you provide — such as your name, e-mail address, phone number, company name and the details of your enquiry when you contact us or submit a form.
- Technical information — such as browser type, device information, pages visited and approximate location, collected through server logs and, where enabled, analytics tools.
- Client project data — information processed on behalf of clients is governed by the agreement with that client.
How we use information
- To respond to enquiries and provide consultations, proposals and services.
- To communicate with you about your project or request.
- To maintain, secure and improve our website and services.
- To comply with legal obligations.
We do not sell your personal information.
Legal basis and consent
We process personal information with your consent (for example, when you submit our contact form), to take steps at your request before entering into a contract, and where necessary for our legitimate business purposes or to comply with applicable law, including the Digital Personal Data Protection Act, 2023 where applicable.
Cookies and analytics
This website uses only the storage needed for it to function. If analytics or marketing tags are added in future, this section and any consent mechanism will be updated before they are enabled.
Sharing of information
We may share information with trusted service providers who help us operate our business (such as hosting, e-mail or form-processing providers), under appropriate confidentiality obligations, or where required by law.
Data retention
We keep personal information only for as long as necessary for the purposes described in this policy, or as required by law, after which it is deleted or anonymised.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, but we work to protect your data appropriately.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent at any time. To make a request, contact us using the details below.
Contact us
For privacy questions or requests, e-mail info@digitalace.in or call +91 91366 89902.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last revised.